In order to strengthen its position with regard to cloud calling, the provider of communications software Symbio has signed up for partnership with Microsoft to do the Operator Connect program.
In accordance with the program, Symbio's Operator Connect to serve Microsoft Teams, which enables companies to make as well as receive outside calls in Teams, has been made available in New Zealand, Australia, and Singapore. This solution is a part of Symbio's Enterprise division.
In short, Symbio's offering enables companies to link to the PSTN via a licensed operator in Microsoft Teams Administration Centre. The PSTN connection, that allows the program's outside calling as well as receiving capabilities, is provided by Symbio.
The launch of this solution in particular will boost Symbio's growth throughout the Asia-Pacific area.
As Symbio works toward realizing its goal of becoming the world's leading provider of cloud communication solutions, expanding its total accessible market within the area is a top objective.
Additionally, Symbio collaborated with Operator Connect Accelerator AudioCodes, a service as well as solution developer with headquarters in Israel, to go through testing and evaluation to ensure that its services are compatible with Teams and that they adhere to the program's numerous requirements.
"The Symbio Live Cloud of AudioCodes enables Symbio to significantly enhance and speed up the authentication and onboarding processes for Microsoft's Operator Connect while lowering the overall cost, as well as optimizing user management, policies configuration, and also number assignment," said the chief business officer of AudioCodes, Lior Aldema.
Over the past three years, the company has advanced its plans to expand into South-East Asia, that it first highlighted in 2020 before revealing its trials to roll out in Singapore just 6 months later in the year 2022.
From then on, it has invested $7.6 million toward its APAC development goals, with advances into Taiwan occurring in August of 2022, Malaysia in May of 2023, and other countries following in the wake of those moves. In May, as a part of the company's growth ambition, it also opened a regional hub for South-East Asia.
With the South-East Asia Regional Hub, it will be prepared to provide services to clients in both Singapore and Malaysia through a single interlink within either region, reducing both money and time spent on setting up the carrier interconnects throughout both nations and enabling businesses to develop without constraints and boost their total accessible market, stated Rene Sugo, the the co-founder and chief executive officer of Symbio upon the announcement of the hub.
As part of Symbio's strategy to simplify accessibility to a huge and complicated market by bringing together connection points and providing the customers with access to more than 100 million end users with one single interconnect, they also have further arrangements to add far more geographical and worldwide number types in the coming years.
It is planned to expand into more Asia Pacific nations by 2025, which includes South Japan, Vietnam and Korea.